Terms & Conditions
Effective date: April 13, 2026
Welcome. These terms govern your use of denisetheladoula.com and any services, classes, or digital products I offer as Denise Curtis, doing business as Denise Curtis Doula Services(“I,” “me,” “my”). By using the site or booking with me, you’re agreeing to what’s below.
Important: doula care is not medical care
I am a certified labor and postpartum doula and childbirth educator — not a licensed medical provider. Nothing on this website, in my classes, or in a doula session is medical advice, diagnosis, or treatment. Always consult your OB, midwife, pediatrician, or other licensed clinician for medical decisions. In an emergency, call 911.
Who I am & how to reach me
Denise Curtis, based in Los Angeles, California. Contact: denise@denisetheladoula.com.
Accounts & eligibility
- You must be at least 18 years old to create an account or book services.
- Please give accurate information and keep it up to date.
- Keep your password private — you’re responsible for activity on your account.
- One account per person. Don’t share access to paid content.
My services
I offer labor and postpartum doula support, group and private childbirth and parenting classes, HypnoBirthing®, lactation and feeding education, sleep coaching, and digital resources (birth plan tools, guides, self-paced courses). Specific terms of any doula contract (visits, fees, backup coverage) are spelled out in the signed client contract, which controls if it conflicts with anything here.
Booking & payment
Payments are processed securely by a third-party payment processor. Specific fees, schedules, and any custom arrangements are documented in your client contract or class registration confirmation.
Refund policy
Refund terms depend on what you’ve purchased. Here’s what applies to each:
Labor & postpartum doula packages
Refund terms for labor and postpartum doula packages are spelled out in your client contract. Please refer to your signed contract for the specific details that apply to your booking.
Group, private & HypnoBirthing® classes
Refunds for group, private, or HypnoBirthing classes are considered on a case-by-case basisfor special circumstances. Email me as early as you can and I’ll do my best to work something out.
Self-paced online courses
Self-paced online courses come with a 100% money-back guarantee. If you’re not satisfied, email me and I’ll issue a full refund.
Other digital products
All other digital products (guides, downloads, resources) are non-refundable due to the nature of digital delivery.
How to request a refund
Email denise@denisetheladoula.com with your order number (it’s on your confirmation email) and a short note about what you’d like refunded. I’ll reply within a few business days. If you have a concern about a charge, please reach out before filing a chargeback — I can almost always sort it out faster than a bank dispute.
Intellectual property
All content on this site — writing, photos, course videos, PDFs, class materials — is my property (or used with permission). If you purchase a course or guide, you get a personal, non-transferable license to use it yourself. Please don’t copy, re-upload, resell, or share paid content with others.
Acceptable use
- Don’t scrape, reverse-engineer, or harvest information from the site.
- Don’t upload or submit anything unlawful, harassing, or that infringes someone else’s rights.
- Don’t share login credentials or paid-content access with people who haven’t purchased it.
Third-party links & services
The site may link to or integrate with third-party services. I’m not responsible for their content, policies, or how they handle your data — please review their terms directly when you use them.
Disclaimers
The site and my content are provided “as is” without warranties of any kind, whether express or implied. Every pregnancy, birth, and baby is different — outcomes can’t be guaranteed, and nothing here is a promise of a specific result.
Limitation of liability
To the fullest extent permitted by law, I won’t be liable for indirect, incidental, or consequential damages arising out of your use of the site, my classes, or my digital products. My total liability for any claim is limited to the amount you paid me in the twelve months before the claim arose.
Indemnification
You agree to defend and hold me harmless from any third-party claims arising from your misuse of the site, breach of these terms, or violation of someone else’s rights.
Governing law
These terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Los Angeles County, California.
Changes to these terms
I may update these terms from time to time. When I do, I’ll change the effective date at the top. Continued use after changes means you accept the updated terms.
Contact
Questions about these terms? Email denise@denisetheladoula.com.