Accessibility Statement
Last reviewed: April 16, 2026
Accessibility matters to me. Families come to this site during some of the most important weeks of their lives, and they should be able to read, book, and learn without barriers — regardless of device, vision, hearing, or mobility. I’m working to make every page of denisetheladoula.com usable by as many people as possible.
Conformance target
I aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium. WCAG 2.1 AA is the standard most U.S. courts and the Department of Justice use to evaluate whether a website is accessible to people with disabilities.
What I’ve done
- Semantic HTML structure so screen readers can follow page content.
- Alt text on images that carry meaning, and empty alt attributes on decorative ones.
- Visible keyboard focus on every interactive element.
- Color contrast that meets WCAG AA ratios for body text and UI controls.
- Forms with labeled inputs, inline error messages, and ARIA attributes for validation state.
- Skip-to-content links, logical heading hierarchy, and clear link text.
- Responsive layouts that work at 200% zoom and on small touch screens.
Known limitations
Honesty first: some parts of the site aren’t fully accessible yet. I’m actively working on these.
- Third-party embeds.Video players (Mux), review widgets, payment forms (Stripe), and analytics scripts come from outside providers. I don’t control their internal markup, but I hold vendors to their own accessibility commitments and choose providers that publish a VPAT or equivalent.
- User-generated content.Testimonial text, instructor bios, and older blog posts imported from the legacy WordPress site may have inconsistent heading structure, missing alt text, or other issues. I’m auditing and correcting these in batches.
- PDFs and downloadable guides.Some legacy freebies were exported from older tools without accessibility tagging. I’m re-exporting them with tagged structure over time.
Assistive technology I test with
I test with keyboard-only navigation, VoiceOver on macOS and iOS, NVDA on Windows, and browser zoom up to 200%. I also run automated audits (axe DevTools, Lighthouse) on key pages before each release.
Reporting a barrier
If something on this site doesn’t work for you — a link you can’t reach with the keyboard, a form you can’t submit with a screen reader, a page that’s hard to read — please tell me. Email denise@denisetheladoula.com with the page URL, a short description of what happened, and the assistive technology or browser you were using. I respond personally and aim to fix confirmed issues within 10 business days, or sooner when I can.
If the issue is blocking you from booking a service or signing up for a class, say so in your message and I’ll help you complete the task by phone or email while I work on the fix.
Formal complaints
If you’re not satisfied with my response, you can file a complaint with the U.S. Department of Justice, Civil Rights Division, or with the California Department of Fair Employment and Housing.
Ongoing work
Accessibility isn’t a checkbox — it’s a continuous practice. This statement is reviewed at least once a year and after any significant site update. If you notice the date above is stale, please nudge me.